Viaggi e Turismo - Via dei Martiri, 20 - 57036 Porto Azzurro

     

 

Regulations

The Mantica Tourist Agency acts as a quality intermediary between the client and service providers, but does not in any way assume responsability for them or their services.

Travel contracts and responsabilities:
Travel contracts which are presented in this programme are regulated under law n° 1084 of 28/12/77 ratified and carried out by the International Conventions relative to travel contracts (ccv) signed in Brussels on 23/04/70 as well as directive 90/314 CEE on 13/06/90. The responsability of the travel organisation cannot in any way exceed limits established in the laws quoted.

Registration:
Registration is accepted by the organisers, and will be processed when the avaibility of rooms and apartments has been established. A registration fee of 10.00 Euro per person is paid to the organiser to cover booking costs. There is no fee for children up to 6 years old.

Payment:
At the moment of booking 30% of the total cost of the holiday must be paid as deposit. This can be paid by cheque in Euro or through the Postoffice. The balance should be sent, using the same methods, 30 days before the start of the holiday. For registration made minimum 30 days of the start of the holiday, the full amount should be paid at the moment of registration.

Cancellations:
There will be a forfait of 10% of the total cost of the holiday, deducted from the deposit paid to the organiser, if the holiday is cancelled minimo 30 days of the start of the holiday period. The becomes 50% of the total cost of holiday, if the cancellation is made between 15 to 29 days before the start of the holiday period. Cancellations notified to the organiser without notice will have no rights to a refund. The client who cancells has the right to substitute other people in their place, but the organiser must be notified in time to make these changes, in any event 15 days before the start of the holiday period.

Length of holiday and price structures:
Holidays taken in a hotel cannot be less than 3 days. The prices shown in our website are per person, per day (unless spedified) and while tax is included, drinks, extras and non specific items are not. Holidays spent in holiday homes begin between the hours of 5 o'clock and 8 o'clock on saturday evening. You must leave the house, in a clean and tidy condition, by 9 o'clock in the morning at the end of your holiday. The price illustrated in our website includes electricity, water and gas costs . The house will be handed over fully furnished and supplied with all necessary kitchen equipment needed for the number of booked clients sheets, kitchen and bathroom towels are not supplied.

Security deposit:
The organiser will request a security deposit equal to 250.00 Euro when the house is handed over to the clients, and will be repaid, if the home is left in the same clean and tidy condition, at the end of the holiday.

Complaints:
Descriptions shown in the website are exact and compiled in absolute good faith the Mantica Agency does not take resposability for any unknown variation made by the owners. Any complaints should be make to our agency immediatly and confirmed inwrithing 24 hours. The Organiser does not take any responsability in the case of price variation made by legal Authorities or those made by taxes increase, and reserves the right to cancel or modify the holiday, if riquired by necessity, without the obligation to refund the sum of money paid.

Insurance: Lloyds Adriatic-policy n° 566 78 134 branch 09.

N.B. The number of people booked in a holiday Residence, or holiday home should not exceed the number indicated on the voucher. In contrary cases the managment could refuse to host the clients and also during the holidays will take measures that seem correct in any case of misuse.

ORGANIZZAZIONE TECNICA - MANTICA VIAGGI - PORTO AZZURRO

 
MANTICA Viaggi e Turismo - Tel. +39.0565.920177 Fax +39.0565.95443 - Email: info@manticaviaggi.it